Great warranty terms


WARRANTY TERMS ON SOLAR ENERGY SYSTEMS

Virtue Solaris is proud to serve its clients by offering them some of the best warranty terms in Malta. We do that by carefully selecting and partnering with amazing global brands that provide a fantastic overall value in terms of quality and price, as well as by working with some of the most experienced and best qualified PV engineers and installers in Malta. With Virtue Solaris, you can have your mind at rest!

Below are some of the warranty terms we offer on our solar energy systems.

A. Virtue Solaris provides a five (5) year warranty for the entire installed system inclusive of photovoltaic modules, inverter/s, cabling, optimizers (where relevant), loggers (where relevant), mounting system and the system’s installation. Subject to terms and conditions of the present warranty policy, Virtue Solaris undertakes to bear the full cost of diagnosis, repair and replacement of any faulty system or system component (including breakdown of the system), at no cost to the customer and also covers the breakdown of the system where such breakdown is due to faulty equipment, components or installation.

B. In addition to comprehensive warranty stipulated above, Virtue Solaris offers its customers warranties provided by the manufacturers of the various components of photovoltaic systems, subject to relevant manufacturers’ warranty procedures and policies as follows:

  • A twelve (12) year limited product warranty on PV panels (modules) manufactured by Worldwide Energy & Manufacturing USA Co Ltd, including factory-assembled DC connectors and cables, if any, which are warranted to be free from defects and/or failure specified for a period not exceeding twelve (12) years from the date of installation.
  • A twelve (12) year guaranteed peak power limited warranty on PV modules produced by Worldwide Energy & Manufacturing USA Co Ltd (Amerisolar): Worldwide Energy & Manufacturing USA Co Ltd warrants the power output for PV modules for a period of twelve (12) years from the date of installation. If the PV module(s) exhibits a power output less than ninety one point two percent (91.2%) of the minimum “Peak Power at STC” as specified in manufacturer’s product datasheet, provided that such loss in power is determined by the manufacturer to be due to defects in material or workmanship during manufacturing, manufacturer will at its sole option replace such loss in power by either providing additional module(s) to the Customer to make up for such loss in power, or by repairing or replacing the defective module(s).
  • A thirty (30) year limited power output warranty on PV modules produced by Worldwide Energy & Manufacturing USA Co Ltd (Amerisolar): Worldwide Energy & Manufacturing USA Co Ltd warrants the power output for PV modules for a period of thirty (30) years from the date of installation. If the PV module(s) exhibits a power output less than eighty point six percent (80.6%) of the minimum “Peak Power at STC” as specified in manufacturer’s product datasheet, provided that such loss in power is determined by Virtue Solaris to be due to defects in material or workmanship during manufacturing, Virtue Solaris will at its sole option replace such loss in power by either providing additional module(s) to the Customer to make up for such loss in power, or by repairing or replacing the defective module(s).

The remedies set forth in clauses (ii) and (iii) shall be the sole and exclusive remedies provided under the “guaranteed peak power limited warranty” and “limited power output warranty” respectively. Manufacturer’s full terms and conditions of warranty as well as procedure for making claims is found here: https://www.weamerisolar.eu/wp-content/uploads/2017/02/2017-Warranty-Terms-Amerisolar.pdf

  • A ten (10) year limited product warranty on PV panels (modules) manufactured by Shanghai Aerospace Automobile Electromechanical Co Ltd (HT-SAAE), including factory-assembled DC connectors and cables, if any, which are warranted to be free from defects and/or failure specified for a period not exceeding ten (10) years from the date of installation. HT-SAAE also warrants the power output for PV modules for a period of twenty five (25) years from the date of installation. If the PV module(s) exhibits a power output less than ninety percent (90%) after ten (10) years from installation, or less than eighty percent (80%) after twenty five (25) years from installation, of the minimum “Peak Power at STC” as specified in manufacturer’s product datasheet, provided that such loss in power is determined by the manufacturer to be due to defects in material or workmanship during manufacturing, manufacturer will at its sole option replace such loss in power by either providing additional module(s) to the Customer to make up for such loss in power, or by repairing or replacing the defective module(s), subject to manufacturer’s warranty terms and conditions stipulated in HT SAAE warranty.
  • A five (5) year limited warranty on Growatt inverters in line with the manufacturer’s terms and policy, extendable to 10, 15 and 20 years at an additional fee. Growatt warranty terms, coverage and procedures for technical support and claims is found on the manufacturer’s website: http://ginverter.com/en/Support/Warranty
  • A ten (10) year limited warranty on single phase Huawei inverters, in line with the manufacturer’s terms and policy, extendable at an additional fee.
  • A five (5) year limited warranty on three phase Huawei inverters, in line with the manufacturer’s terms and policy, extendable at an additional fee.
  • A twenty five (25) years limited warranty on Huawei optimizers, in line with the manufacturer’s terms and policy.

Notes:

  1. This guarantee extends to the original purchaser and to any subsequent purchasers or owners at the same location during the warranty period.
  2. Save for the provisions stipulated in clause (A) warranted by Virtue Solaris, warranty terms listed in clause (B) are solely subject to terms and conditions and claim procedures stipulated by the relevant manufacturers and thus constitute a warranty relationship between the said manufacturers and end customer. Virtue Solaris shall not be liable for any warranty claims or any liability concerning manufacturers’ performance under warranty claims listed in clause (B).